TERMS OF SERVICES

Thank you for visiting our site and shopping with Chandanhar. Here is a list of details you’ll need to know before browsing our site and placing an order with us.

COPYRIGHT & USAGE

You are welcome to use the product photos from our online shop page on your blog or site, as long as you properly credit Cereal and link back to our homepage or the product page. Photos may not be used for any other purpose and may not be altered. All content on this website is copyrighted.

PAYMENT

We are currently accepting payment via debit/credit card, as well as Paypal. To use a debit or credit card, simply enter your card information when prompted, and your account will be securely charged.

SHIPPING

Delivery times

Please allow up to 3 working days for us to process your order prior to shipping. Working days exclude weekends and public holidays. All Chandanhar Mail & Chandanhar Mail International services are untracked. Tracking is available with DHL only.

Chandanhar Mail / Chandanhar Mail International

All Chandanhar Mail delivery times are estimated based on information provided by Chandanhar Mail, and in some cases, your order may take longer to arrive than the estimated timeline.

DHL

DHL orders are tracked and will require a signature. You may prefer to choose a delivery address where you know someone will be available to accept the delivery.

Shipping Information:

Shipping Fees

You can calculate your shipping fee once you have added your items to your bag. Please enter the destination country to see prices and delivery options.

Duties and Taxes

International packages may incur taxes and/or duties. Please familiarise yourself with your country’s fees and policies before placing an order. Chandanhar. is legally obligated to enter the full value of orders on customs forms.

Remote Areas:

If you live in a remote area, your order may incur a delivery surcharge of £17.50 if you select DHL as your shipping method. Please allow extra time for your order to arrive if you live in a remote area.

Delivery to Russia:

Unfortunately, due to certain restrictions, we have suspended shipping to Russia indefinitely. Please visit chandanhar.science/find-a-stockist to find your nearest Cereal stockist in Russia.

RETURNS

At this time, we do not offer returns or exchanges. If you are unsatisfied with your order within 7 days of receiving your package, please contact us at admin@chandanhar.science.

DUTIES/TAXES

International packages may incur taxes/duties. Please familiarise yourself with your country’s fees before placing an order. Chandanhar. is legally obligated to enter the full value of orders on customs forms.

CANCELLATIONS

We will try our best to fulfil every order as specified in our terms, but delays and cancellations may occur for reasons beyond our control. We reserve the right to cancel any orders for any reason, refunding our customers for the full amount immediately.